Refund Policy

Effective 24 July 2026

If Modus isn't for you, tell us within 14 days of purchase and you'll get a full refund to your original payment method. You don't need to give a reason, though we always appreciate knowing what didn't work.

How to request a refund

Orders are processed by Paddle.com, our merchant of record, so the refund itself is issued by Paddle — normally back to your payment method within a few business days of approval.

Your statutory rights

This policy is in addition to any refund or withdrawal rights the law gives you where you live — for example the 14-day withdrawal right in the EU and UK. Those rights are never reduced by this policy.

Try before you buy

Modus has a full-featured 14-day trial with no payment details required — the best refund is the purchase you never needed to make. If something in the trial doesn't work on your setup, email us; multi-monitor edge cases are our favorite bug reports.